Any purchased item is eligible for a return within 30 days of receipt, providing it comes back in its original condition.

This means the product will be acceptable for a full refund only in case it is returned:

• in its original packaging
• with no cosmetic imperfections

Please note that unless the return shipment has been arranged by the customer or unless the item is faulty, a £10 per-box fee will be applied to all returned items which covers courier collection and return delivery.

Throughout the returns process, the items are under the customer’s responsibility until they have reached our warehouse. Due to this we kindly ask to ensure that all products being returned are packed in accordance with the manufacturer’s guidelines in order to reduce the chance of damage during transit.

To initiate the return process please fill out the returns form on our website or contact us via email.