Audio Outlet - Privacy Policy

This privacy policy applies between you, the User of this Website, and Audio Outlet Limited, the owner and provider of this Website. Audio Outlet Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://audiooutlet.co.uk/about/terms-and-conditions/.

Please read this privacy policy carefully.

Definitions and interpretation In this privacy policy, the following definitions are used: Data: Collectively all information that you submit to Audio Outlet Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; Cookies: A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies); Data Protection Laws: We keep our privacy policy under regular review, and we will place any changes and/or updates on our web page and in-store. This privacy policy was last updated on 30th May 2023 and sets out your rights under the GDPR and other UK associated Data Protection laws. It is important that the personal data we hold about you is accurate and current. Please kindly keep us informed if your personal data changes during your relationship with us. You can contact us with your up-to-date details, and we will update them for you; GDPR: The Data Protection Act 2018; Audio Outlet Limited, or us: Audio Outlet Limited, a company incorporated in England and Wales with registered number 15759344 whose registered office is at 20 Wenlock Road London N1 7GU, United Kingdom; UK and EU Cookie Law: The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronxic Communications (EC Directive) (Amendment) Regulations 2011; User or you: Any third party that accesses the Website and is not either (i) employed by Audio Outlet Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Audio Outlet Limited and accessing the Website in connection with the provision of such services; and Website: The website that you are currently using, www.audiooutlet.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions. In this privacy policy, unless the context requires a different interpretation:

• The singular includes the plural and vice versa;
• References to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy;
• A reference to a person includes firms, companies, government entities, trusts, and partnerships;
• "Including" is understood to mean "including without limitation";
• Reference to any statutory provision includes any modification or amendment of it;
• The headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy This privacy policy applies only to the actions of Audio Outlet Limited and Users concerning this Website. It does not extend to any websites that can be accessed from this Website, including, but not limited to, any links we may provide to social media websites. For purposes of the applicable Data Protection Laws, Audio Outlet Limited is the "data controller." This means that Audio Outlet Limited determines the purposes for which, and the manner in which, your Data is processed.

Data collected We may collect the following Data, which includes personal Data, from you:

• First name, last name, title, and date of birth;
• Details about payments to and from you, as well as other details of products and services you have purchased from us;
• Contact Information such as billing address, delivery address, email addresses, and telephone numbers;
• Demographic information such as postcode, preferences and interests, feedback, and survey responses;
• IP address (automatically collected), login data, browser type and version, time zone setting, and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website, including information about how you use our website, products, and services;
• Marketing and communications data, which includes your preferences in receiving marketing from us;
• In each case, in accordance with this privacy policy.

How we collect Data We collect Data in the following ways:

• Data is given to us by you; and
• Data is collected automatically.

Data that is given to us by you Audio Outlet Limited will collect your Data in several ways, for example:

• When you contact us through the Website, by telephone, post, e-mail, WhatsApp, or through any other means;
• When you register with us and set up an account to receive our products/services;
• When you make a purchase in-store;
• When you subscribe to our newsletters;
• When you request marketing to be sent to you or provide us with feedback;
• When you use our services;
• In each case, in accordance with this privacy policy.

Data that is collected automatically To the extent that you access the Website, we will collect your Data automatically, for example:

• We automatically collect some information about your visit to the Website. This information helps us make improvements to Website content and navigation and includes your IP address, the date, times, and frequency with which you access the Website, and the way you use and interact with its content.
• We will collect your Data automatically via cookies, following the cookie settings on your browser. For more information about cookies and how we use them on the Website, see the section below, headed "Cookies."

Our use of Data Any or all of the above Data may be required by us from time to time to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

• Internal record keeping;
• In each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below). When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who we share Data with We may share your Data with the following groups of people for the following reasons:

• Third-party service providers who provide services to us, which require the processing of personal data – to deliver your order;
• Third-party payment providers who process payments made over the Website – to enable third-party payment providers to process user payments and refunds;
• In each case, in accordance with this privacy policy.

MARKETING

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You may opt out of receiving marketing at any time or, if you prefer, you may change the frequency of your mailings by writing at info@audiooutlet.co.uk or by simply clicking the unsubscribe link at the end of each e-mail received.

PROMOTIONAL OFFERS FROM US

We may use your Data to form a view on what we think you may want or need or what may