In accordance with the Consumer Rights Act of 2015, any item that arrives faulty or develops a fault within a specified period of time is eligible for a return or replacement, providing the damage has not been caused by accident, negligence or misuse on behalf of the customer.

If the goods arrive damaged, please email us as soon as possible with a description and photographic evidence of the damage.

If the product develops a fault within 30 days of purchase you may request a replacement or a full refund.

If a fault develops outside the initial 30-day period but within 6 months, you have the right to a free repair. If the repair is not possible or unsuccessful, you are entitled to a replacement or a refund. For any faults that developed beyond the first six months of ownership, please contact us to discuss your options.
Return shipment of any faulty or damaged items will be covered by us. Please make sure the goods are returned in their original packaging, with all the accessories, otherwise the cost of missing accessories may be deducted from the refund amount.